Gardenia Points are our way of thanking you for being a Penny Linn customer! To access your Gardenia Points you can use a desktop computer or a mobile device and will want to look for the Rewards button in the bottom left corner of the website.
When you click the button you will see this pop up! The first screen will give you the option to become a member or sign in to your existing account! Once you are logged in you will see your points, ways to earn, ways to redeem and your referral link!
Ways to Earn:
You can earn Gardenia Points by signing up, placing orders, liking us on Facebook, following us on Instagram and celebrating a birthday! Make sure you let us know your birthday at least a month in advance - otherwise, you'll have to wait until next year!
Ways to Redeem:
To redeem your Gardenia Points you'll want to click on 'Ways to Redeem' - if you decide you want to cash in your points you'll then click the 'redeem' button and a unique code will be sent to your email for you to enter at checkout!
Where to Redeem:
Go to your shopping cart, click 'Checkout' and then enter your unique code in the promo code box. Please note that multiple codes can not be stacked and do not apply to customization.
Troubleshooting Tips:
If you're having trouble viewing your rewards try these tips!
1. Some people have better luck on their mobile device - give it a try!
2. Make sure you are using the email you use to shop with Penny Linn
3. If you are already logged in to your account try logging out and then logging back in again
4. If you are directed to your order history after you log in do not click the back button. Instead, click the "go to store" button (desktop) or the little store icon (mobile) in the top right corner.
5. If you use the Shop App your password will be a login code texted/emailed to you - having the code texted seems to work better when logging in to our rewards.
6. Did you recently make a purchase? Click through from the Gardenia Points email you should have received to login!
If you have any other questions, or need more assistance, please email us at hello [at] pennylinndesigns.com
