Careers
Penny Linn is hiring and we'd love for you to be a part of our team.
You'll be able to contribute, develop, and learn from a growing needlepoint lifestyle brand. We pride ourselves in high-touch customer service and look forward to bringing on members to our team. These role will be pivotal as we continue round out the Penny Linn corporate team.
We are a rapidly growing small business. The work you produce and the relationships you form will directly impact the company's success. We’re looking for someone who gets excited about the opportunity to join a close-knit team and take this business to the next level! We value creative minds with an entrepreneurial spirit capable of weaving compelling transversal narratives. You should be agile enough to juggle multiple priorities in a fast-paced environment.
The kind of team member we are looking for:
- Has drive, tenacity, enthusiasm, and a stellar work ethic.
- Someone passionate, kind, uplifting, and encouraging to new and existing needlepointers finding Penny Linn for the first or 10th time.
- Excellent communication and interpersonal skills.
- Strong copywriting and grammar skills.
- Ability to manage multiple projects and deadlines with attention to detail.
- Collaborative attitude with the ability to work closely with other departments.
- Friendly, energetic, self-starter
TO APPLY, PLEASE EMAIL AMANDA@PENNYLINNDESIGNS.COM WITH THE SUBJECT LINE "YOUR NAME X POSITION YOU'RE APPLYING FOR". PLEASE ATTACH A COVER LETTER AND UP TO DATE RESUME
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Marketing Manager
The Marketing Manager leads the brand in creating promotional campaigns to enhance the brand image in the market and reach the target audience. The marketing manager will report directly to the Founder/CEO.
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Job Type: Full-time salary, exempt | Hybrid: 4 days in person per week, 1 day remote
Experience: 3+ years in social media, marketing, or content creation, must have a basic understanding of needlepoint
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Qualifications:
- Experience in social media management, preferably in a similar industry (D2C, lifestyle, commerce, etc.)
- Proficient in photo and video creation + editing
- Excellent communication and interpersonal skills.
- Familiarity with social media tools and platforms.
- Needlepointer
Responsibilities:
- Social Media Strategy: Develop and implement effective marketing strategies aligned with our goals.
- Content Creation: Create and curate high-quality, engaging content, including posts, stories, videos, and images in and out of the office environment for platforms such as TikTok, Instagram, and Facebook. Remain at the forefront of trends and emerging platforms.
- Community Engagement: Interact with our community digitally by responding to comments, messages, and mentions to build relationships and foster a loyal fan base. Attend relevant events and promote in a natural environment when possible.
- Collaborations: Work alongside our team to seek out new brand partnerships and PR opportunities.
- Campaign Management: Work with the external marketing team to plan and execute social media and email campaigns for product launches, promotions, and events.
- Brand Voice: Maintain a consistent and authentic brand voice across all social media channels.
- Develop standard operating procedures (SOPs) for retrieving customer sales data, VIP client upkeep, etc.
- Provide on-the-job training for new team members.
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Inventory Manager
The Inventory Manager will report to our VP and help manage the Flagship space.
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Job Type: Full-time salary, exempt | In Person: Full-time, flexibility to work nights or weekends as needed
Experience: 1+ years in retail, e-commerce, sales, or related experience; must understand needlepoint
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Responsibilities:
- Manage inventory and re-orders
- Communicate directly with our customer service team to edit, pull, or look up online orders.
- Manage company phone for Flagship customer service
- Keep the Flagship location organized – canvases, inventory, threads, etc. and make sure all are properly stored
- Handle, input, and organize all incoming packages
- Point person for scheduled or walk-in shoppers
- Co-lead Stitch Nights and any Flagship location events
- Keep front of house merchandised and stocked
- End-of-day clean up and ensure the Flagship location is ready for the following workday
- Assist with content shoots and clean-up
- Help with fulfillment for e-commerce as needed
- Point person for the storage unit and physical inventory
- Take on additional projects as they arise
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Finishing Service Manager
The Finishing Service Manager will report to our VP and handle all final touches for canvases, whether customization or finishing.
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Job Type: Full-time salary, exempt | Hybrid: 2 day in person per week, 3 days remote. Experience: 1+ years of relevant painting and hand sewing skills. |
Qualifications:
- Needlepointer
- Must have a background in needlepoint painting
- Background in needlepoint finishing is preferred
- Eye for color and finishes
Responsibilities:
- Handle all customization for pre-painted canvases
- Minimum 10 custom canvas projects per month
- Ability to finish a minimum of 20 simple shaped ornaments/signs (square/circle) per month
- Create and build out external finishing services with our providers
- Develop standard operating procedures (SOPs) for finishing, in-house, and external work.
- Communicate directly with customers to ensure a smooth finishing process.
- Provide on-the-job training for new team members with a plan/goal to build out a full finishing team.
- Take sponsored finishing and painting classes to build new skills.
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Finishing Service Coordinator
The Finishing Service Coordinator will report to our Finishing Manager and handle all final touches for canvases, whether that be customization or finishing.
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Job Type: Full-time salary, exempt | Hybrid: 2 day in person per week, 3 days remote Experience: 1+ year of needlepoint or relevant painting |
Qualifications:
- Must have a background in needlepoint painting
- The ability to create and edit digital needlepoint canvases is preferred
- Background in needlepoint finishing is preferred
- Eye for color and finishes
Responsibilities:
- Help with customization for pre-painted canvases.
- Oversee current in-house leather finishing.
- Assist finishing manager with finishing group organization, mailing out, and inbound receiving.
- Help develop standard operating procedures (SOPs) for finishing, in-house, and external work.
- Communicate directly with customers to ensure a smooth finishing process.
- Oversee buying of fabrics and new finishing materials.
- Take sponsored finishing and painting classes to build new skills.
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